2019 User Summit

13th Annual User Summit Agenda

MARCH 5th – 7th 2019 at The Seagate Hotel and Spa!

View and download a printable version of this year's agenda. (Updated 02/01/19)

Tuesday, March 5, 2019
6:00 pm - 8:00 pmSummit Registration & Welcome Reception -- Seagate Beach Club (meet 5:45 at the Seagate Trolley)*
Wednesday, March 6, 2019
8:00 am - 8:55 amLate Registration / Hot Breakfast Buffet - Atlantic Grille - Seagate Hotel & Spa
9:00 am - 9:30 am
Session 1
Welcome to the 2019 Ability User Summit
Diane Buzzeo
9:45 am -10:45 am
Session 2
Leverage Real-Time Payments Intelligence to Identify and Keep Great Customers
Parag Patil, Sr. Product Manager, Worldpay
11:00 am - 11:45 am
Session 3
What You Need to Know About Collecting Sales Tax in 2019
Debbie Longo
12:00 pm - 1:00 pmLunch - Atlantic Grille - Seagate Hotel & Spa
1:15 pm - 2:00 pm
Session 4
ADA Compliance & Standards for Accessible Design-Online Retailers Beware!
Linda MacLean
2:00 pm - 2:15 pmSnack Break - Seagate Hotel & Spa
 EcommerceOrder Management
2:15 pm - 3:00 pm
Session 5
SmartSite Year in Review
Diane Buzzeo
A Year in Review
Debbie Longo
3:00 pm - 5:45 pm

Networking & Free Time, Delray Beach

SmartSite and CCS Training ; Product Demos Available by Appointment

5:45 pmNetworking Event - Lady Delray Dinner Cruise
Thursday, March 7, 2019
8:00 am - 8:55 amHot Breakfast Buffet - Atlantic Grille - Seagate Hotel
 EcommerceOrder Management
9:00 am - 9:45 am
Session 1
New SmartSite & CCS Promos
Jennifer Christiansen
10:00 am - 10:45 am
Session 2
Screaming Frog, MOZ and More: What You Need to Know for Good SEO
Diane Buzzeo
Amazon Seller Fulfilled Prime
Casey Smith-King
11:00 am - 11:45 am
Session 3
Microsoft Excel Tips & Tricks
Laura Nelson
Whisper Functionality
Jennifer Christiansen
12:00 pm - 1:00 pmLunch - Atlantic Grille - Seagate Hotel
1:15 pm - 2:00 pm
FINAL SESSION
Boost Web Conversions with New Site Search Techniques
Jennifer Christiansen
Invoice Approval
Debbie Longo
2:00 pm - 6:00 pm

Networking & Free Time, Delray Beach

SmartSite and CCS Training; Product Demos Available by Appointment

 
**Agenda topics and speakers subject to change.
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