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Summit Agenda

12th Annual User Summit Agenda (Tentative and Subject to Change)

MARCH 6th – 9th 2017 at The Oceanfront Delray Beach Marriott, Florida

View and download a printable version of this year’s agenda. (Updated 01/24/18)

Tuesday, March 6, 2018
6:00 pm – 8:00 pm Summit Registration & Welcome Reception — Delray Marriott (Atrium)

 

Wednesday, March 7, 2018
8:00 am – 8:45 am Late Registration / Continental Breakfast – Coral Reef Ballroom Salon 2 – Delray Marriott
9:00 am – 9:45 am Session 1 Welcome to the 2018 Ability User Summit
Diane Buzzeo
10:00 am – 10:45 am Session 2 The Paradox of Success and The Integrated Path to the Future
Tim Curtis, President & COO, CohereOne
Ecommerce Order Management Financials
11:00 am – 11:45 am Session 3 SmartSite Year in Review

Diane Buzzeo

A Year in Review

Debbie Longo

What’s New In GP/ADI 2018

Laura Nelson & Rebecca Miller

12:00 pm – 1:00 pm Lunch – Coral Reef Ballroom Salon 2 – Delray Marriott
1:15 pm – 2:00 pm Session 4 Creating Microsites with SmartSite

Scott Vines

Using RF in Your Warehouse

Casey Smith-King

GP Tips & Tricks

Laura Nelson & Rebecca Miller

2:00 pm – 2:15 pm Snack Break – Delray Marriott
2:15 pm – 3:00 pm Session 5 How GDPR Impacts Email & Websites Here & Abroad

Keith DuPree

How CCS Handles PayPal Orders From Your Website

Stanley Pierce

Reporting

Laura Nelson & Rebecca Miller

3:00 pm – 6:00 pm Networking & Free Time, Delray Beach
SmartSite and CCS Training ; Product Demos Available by Appointment
6:00 pm Networking Event at SandBar. Join Us For a Night Of Fun and Food!

 

Thursday, March 8, 2018
8:00 am – 8:45 am Continental Breakfast – Coral Reef Ballroom Salon 2 – Delray Marriott
Ecommerce Order Management Financials
9:00 am – 9:45 am Session 1 Call Center Metrics: What You Don’t Track Can Hurt You

Jennifer Christiansen

Ability CCS Cloud Edition

Scott Vines

Dynamics 365

Rebecca Miller

10:00 am – 10:45 am Session 2 Elastic Search Technology: Creating New Improvements in SmartSite Search

Chriselle Frost

Warehouse Inventory by Division

Debbie Longo

Office 365/Power Bi

Rebecca Miller

11:00 am – 11:45 am Session 3 Using Social Networks Effectively In Your Marketing Strategy

SmartStaff Team

New Functionality for Managing Styles

Jennifer Christiansen

Scanning & AP Automation

Laura Nelson & Rebecca Miller

12:00 pm – 1:00 pm Lunch – Coral Reef Ballroom Salon 2 – Delray Marriott
1:15 pm – 2:00 pm FINAL SESSION SmartSite & Ecommerce Roundtable Discussions

Kim Paradise, SmartStaff Team

Running CCS on a Microsoft Surface Tablet (Roundtable)

Debbie Longo

Round Table Discussions

Laura Nelson & Rebecca Miller

2:00 pm – 6:00 pm Networking & Free Time, Delray Beach
SmartSite and CCS Training; Product Demos Available by Appointment
6:00 pm Meet for Cocktail Hour & Dinner at Caffe Luna Rosa

 

Friday, March 9, 2018
8:00 am – 10:00 am Closing Breakfast & Goodbyes – Coral Reef Ballroom Salon 2 at Delray Marriott