Professional & Consulting Services
Professional & Consulting Services For All Your Commerce Requirements
Take Comfort Knowing Your Services Requirements Are In The Hands Of Tech Savvy Experts Who Want You To Succeed
Robust solutions aside, a major key to success is having a services partner fully invested in your success. Ability not only effectively implements each of our solutions, we also have professional and consulting services to provide you with ongoing professional, developmental and business services needed to meet corporate initiatives and remain ahead of your competition.
Ability Commerce provides professional services and consulting to JDA customers running the former Ecometry and Blue Martini systems. Services include, but are not limited to:
- Server Migrations
- Data Conversions
- Credit Card Certifications
- Credit Card Tokenization
- Shipping Certifications
- System Health Checks
- Business Process Reviews
Implementation, Configuration & Migration
Ability Commerce goes through an extensive interview process with our clients to determine the most effective way to configure their solutions. Project managers, database analysts, IT, implementation specialists, trainers, and business analysts all work together to ensure each client go-live is seamless, successful and remains within budget.
Custom Solution Development
Clients often engage with our professional services team to undertake large development projects that are not necessarily related to our platforms. As a software development company, our professional services department can leverage senior software architects, developers, analysts, and project managers, all who are experts in the retail systems industry, to deliver sophisticated custom software solutions to clients who may not even use any of our core products.
Website UX & Design
Our development staff includes senior website and graphic designers who excel at enhancing the usability, ease of use, and enjoyment provided in the interaction between your web shopper and your products over any device. Clients can leverage our staff’s expertise for creative ideas, or our staff can collaborate with your marketing teams who may already know precisely the user experience they want for their online shopper.
Strategy & Optimization
Retailers must always be weary not to fall behind their competitors as change continuously occurs in the direct commerce industry. Our team of ecommerce and catalog experts can help streamline every aspect of your retail business. As changes occur in areas like markets, customer demands, competitor strategies, and technology, you will need to continuously ensure your software, network and business processes are being fully optimized.
To support the different IT needs of each of our customers, we offer a variety of hosting options, including on-premise or as managed hosted services by our IT staff. Our technical IT experts can help you choose which option is best suited for your needs.