Order Management System

Empowering Your Multi-Channel Retail Business

What is an Order Management System?

Successful and growing multi-channel retailers recognize the importance of a robust and scalable Order Management System (OMS). Our Ability CCS OMS goes beyond basic order management software and handles the entire life-cycle of your daily business operations — from sourcing your inventory to depositing funds from completed orders. It is the perfect solution for mid-market retailers looking for an integrated order management software. Offered in the cloud or on-premise, CCS OMS is current with CI PA-DSS validation and offers a host of features out of the box, including RF (Radio Frequency) for warehouse management, reporting powered by Microsoft SQL Server Reporting Services, real-time inventory visibility, payment processing, and more.

Key Benefits

• Handles all functions of your commerce operation
• Cloud or on-premise
• Staff with centuries of combined experience in the multichannel industry
• Order Management System designed by users for users
• Seamless integration to/from Ecommerce
• 100% US-based
• Microsoft SQL Server Reporting Services (SSRS)

View our CCS Order Management System Training Courses.

Warehouse Management

• Radio Frequency (RF) Technology
• Compatible with Android wireless handheld devices
• Pick, receive, adjust and move stock, physical inventory and cycle counts within your warehouse

Inventory Management

• Specific purchasing & receiving fields and one click access to purchase order inquiry
• Inventory review screen provides a snapshot of inventory for a given division.
• Unlimited user defined fields with instant usage once set up
• Complex inventory handling supporting multiple divisions of inventory fulfillable from multiple warehouse locations
• Item/Styles/Kits functionality
• Personalization of items
• Bill of materials processing with assembly, disassembly & cost tracking

POS Workstation

• Single and multi-store capability
• Seamless remote selling
• Fully integrated with Ability CCS
• Superior security features to protect data
• User-friendly interface
• Affordable pricing
• Rapid report generation

Order Processing

• Order entry module provides detailed information for ordering.
• Integrated inventory sales visibility provides up-to-date sales history at all times.
• Auto handling of drop ship & payment processing
• Backorder reallocation
• Web/fulfillment customer integration

PADSS Secure Payment Processing

• Security control access uses a three-part credit card encryption key.
• Color-coded, balance transfer & due payments on account
• Batch authorizations, settlements & deposits using batch interfaces
• Unlimited payment types & multiple payment methods
• Credit card verification & payment release interface
• Integration to PayPal
• Tokenization

Data Control Including Reporting Capabilities

• Powered by Microsoft SQL Server Reporting Services (SSRS)
• More than 100 stock reports & unlimited customization of your reporting needs
• User rights/roles driven menu & function access with individual staff rights/roles
• Inventory valuation report with three valuation methods

Financials Transactions

• Captures financial transactions for integration with popular financial software
• GL and AP transactions seamlessly integrated to Microsoft Dynamics GP Accounting Software
• Refund check/credit slip over-payment processing
• Internal AR capabilities, accounts receivable & aging processes
• Invoice Approval integrated with CCS OMS Receiving

Marketing

• Curve based source codes are attached to campaigns and they determine what pricing schedule a customer can receive.
• Campaign management allows user to define key elements concerning tracking and duration of a campaign.
• Data tracking provides complete data auditing.
• Promotional pricing & price list maintenance