Order Management System

Empowering Your Multi-Channel Retail Business

What is an Order Management System?

Successful and growing multi-channel retailers recognize the importance of a robust and scalable Order Management System (OMS). Ability OMS goes beyond basic order management software and handles the entire life-cycle of your daily business operations — from sourcing your inventory to depositing funds from completed orders. It is the perfect solution for mid-market retailers looking for an integrated order management software. Offered in the cloud or on-premise, Ability OMS is current with PCI PA-DSS validation and offers a host of features out of the box, including RF (Radio Frequency) for warehouse management, reporting powered by Microsoft SQL Server Reporting Services, real-time inventory visibility, payment processing, and more.

Key Benefits

  • Handles all functions of your B2C, B2B or D2C commerce operation
  • Cloud or on-premise
  • Designed using centuries of combined experience in the multichannel industry
  • Seamless integrations using published APIs
  • Microsoft SQL Server Reporting Services (SSRS)

View our CCS Order Management System Training Courses.

Warehouse Management

  • Radio Frequency (RF) Technology
  • Compatible with Android wireless handheld devices
  • Pick, receive, adjust and move stock, physical inventory and cycle counts within your warehouse

Inventory Management

  • Specific purchasing & receiving fields and one click access to purchase order inquiry
  • Inventory review screen provides a snapshot of inventory.
  • Unlimited user defined fields.
  • Complex inventory handling supporting multiple divisions of inventory fulfillable from multiple warehouse locations
  • Item/Styles/Kits functionality
  • Personalization of items
  • Bill of materials processing with assembly, disassembly & cost tracking

Point of Sale (POS)

  • Single and multi-store capability
  • Seamless remote or counter selling
  • Superior security features to protect data
  • User-friendly interface
  • Affordable pricing
  • Rapid report generation

Order Processing

  • Order entry module provides detailed information for ordering.
  • Integrated inventory sales visibility provides up-to-date sales history at all times.
  • Third party order integration
  • Auto handling of drop ship & payment processing
  • Easy order shipping
  • Backorder reallocation
  • Web/fulfillment customer integration

PA DSS Secure Payment Processing

  • Security control access uses a three-part credit card encryption key.
  • Color-coded, balance transfer & due payments on account
  • Batch authorizations, settlements & deposits using batch interfaces
  • Unlimited payment types & multiple payment methods
  • Credit card verification & payment release interface
  • Integration to PayPal
  • Tokenization

Data Control Including Reporting Capabilities

  • Powered by Microsoft SQL Server Reporting Services (SSRS)
  • More than 100 stock reports & unlimited customization of your reporting needs
  • User rights/roles driven menu & function access with individual staff rights/roles
  • Inventory valuation report with three valuation methods

Financials Transactions

  • Captures financial transactions for integration with popular financial software
  • GL and AP transactions seamlessly integrated to Microsoft Dynamics GP Accounting Software
  • Refund check/credit slip over-payment processing
  • Internal AR capabilities, accounts receivable & aging processes
  • Invoice Approval integrated with CCS OMS Receiving


  • Curve based source codes are attached to campaigns and they determine what pricing schedule a customer can receive.
  • Campaign management allows user to define key elements concerning tracking and duration of a campaign.
  • Data tracking provides complete data auditing.
  • Promotional pricing & price list maintenance
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