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3rd annual users group conference 2009
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3rd Annual Ability Commerce Users' Conference


Boynton Beach, FL
Sunday February 8th - Tuesday February 10th, 2009



Featured Speakers                                                                                                                           << back

Terry Jukes, President, Ability Commerce
- "Trends in the Catalog World"
- "News from Ability Commerce"
- "Managing Your Multichannel Marketing and Sales Investments"

Terry Jukes is the President of Ability Commerce and founder of B2B Direct Marketing Intelligence Inc., a consultancy firm based in Fort Lauderdale, Florida that serves various B2B direct marketing companies.

With more than 25 years of catalog industry experience, Terry has seen first-hand the inner workings of dozens of successful direct-marketing and catalog companies. He has offered direct marketing expertise in a wide range of industries, including HR/Compliance Products and Services, Office Supplies, Computer Supplies, MRO, Publishing and Safety. Prior to that, Terry was a founding partner of a B2B direct mail service company called Microbits that he later sold to Misco International.


Reggie Brady, President, Reggie Brady Marketing Solutions
- "Secrets of Successful Email Marketing"

Reggie Brady is president of Reggie Brady Marketing Solutions a consultancy that provides email marketing, direct marketing and direct marketing consulting services by assisting companies to build, execute and analyze their customer acquisition and retention strategies.

Reggie is a leading authority on Internet direct marketing, bringing over twenty years of "hands on" marketing experience. Clients include major publishers, consumer marketers, agencies and business-to-business direct marketers.

Before establishing her own company, Ms. Brady was Vice President of Strategy and Partnerships for FloNetwork Inc., a leading email service bureau that was acquired by DoubleClick. Prior to that she was Vice President of Interactive Services for Acxiom/Direct Media and lead the company's email and online lead generation initiatives. As a true Internet pioneer Reggie spent over eleven years at CompuServe, a major global Internet Service Provider as Director of Interactive Marketing and Ecommerce.

As a respected industry leader, Reggie is frequently a spokesperson for interactive direct marketing consulting. Her observations on privacy and online marketing have appeared in publications such as The New York Times, Advertising Age, 1 to 1 Marketing, Ad Week, Brand Week and eRetailing World. She also contributes regular articles to Target Marketing Magazine, Catalog Success and MarketingProfs.

She is a frequent featured speaker at national and international conferences on the topic of email and permission marketing. And, she also conducts one - and two- -day seminars on effective email and interactive marketing.


Brenda Ronson, a Partner Account Manager for the US East Region with Microsoft
- "Maximizing Your Software Productivity During Tight Times with Microsoft Business Solutions"

With over 22 years experience in the business applications software industry, Brenda Ronson represents the Dynamics product line for Microsoft. Following the acquisition of Great Plains by Microsoft in 2001, Brenda moved to a Business Development position with Microsoft's Independent Software Vendor (ISV) Team recruiting and developing software application developers for ERP and CRM applications.


Connie Chappell, Marketing Manager
- "The State of Searchandizing: Trends and Technology in Onsite Search"

After 10 years in the direct-marketing industry at Fingerhut Corporation and as an independent consultant, Connie Chappell came to Marketing Concepts / Ability Commerce 7 years ago, where she has leveraged her industry knowledge to create growth for Marketing Concepts' web marketing clients, including Internet Retailer Top 500 sites like American Musical Supply. Chappell currently manages print and web marketing initiatives, email campaigns, search engine and shopping portal feed optimization, and serves as a product development liaison with the web development group to ensure that client sites utilize the latest trends and technology.


Matt Dobeck, Senior Business Analyst
- "Web Development Report: What's New in 2009 for Ability SmartSite™"
- "Are You Taking Full Advantage of Microsoft Dynamics™ CustomerSource?"

Matt Dobeck's fourteen years of information technology and marketing experience make him an ideal fit at Ability Commerce. His experience includes Microsoft Dynamics GP support, working with and developing multi-channel commerce software (order management systems), project management and software training. Matt's current position as Senior Business Analyst positions him as the conduit between the customer community and the software development team. He is involved throughout the software development cycle of our Ability suite of products.


Leah Fernelius, Project Manager, Trainer for Ability SmartSite™
- "Max Out Your Site: Practical Training Tips and Tricks for Ability SmartSite™ Customized Websites"
- "Instant Web 2.0 Power-Ups: The Latest Add-on Modules for your Ability SmartSite™"

Leah Fernelius has had an impressive history with Marketing Concepts / Ability Commerce. Since 1999, she has had many responsibilities throughout the organization. She served as the Call Center Manager and the Credit Department Manager, as well as handling Marketing Concepts / Ability Commerce support for all our products, and Quality Assurance for Ability Financials and Web-related products. She has served as a trainer for Ability Content since its inception in 2001 and aided in the development of the Ability Chat product. She currently serves as the Project Manager as well as Trainer for Ability SmartSiteā„¢.


Laura Nelson, Financial Product Specialist
- "What's New in Microsoft Dynamics GP 10.0 Financials"
- "How to utilize the Bank Reconciliation and related modules to their fullest potential"
- "What's New in Ability Financials 10.0"

Laura Nelson has been an invaluable member of the Marketing Concepts / Ability Commerce team for over 8 years, serving 5 of those years as the Senior Manager of Finance and Human Resources. Laura received a B.S. in Financial Economics from South Dakota State University. She currently serves as an expert analyst for Microsoft Dynamics™ GP and provides Ability Financials implementation and support. Laura will present some of her insights on the existing financial and accounting functionality of GP, as well as some techniques to make your GP experience much more efficient.


Paula Smith, Microsoft Dynamics GP and Ability Financials Technical Sales Consultant
- "Tips and Tricks for Securing Microsoft Dynamics GP 10.0"
- "Business Ready Licensing for Microsoft Dynamics GP"

Paula Smith has implemented, supported, project managed, trained and documented financial software and hardware for over fourteen years, and has worked with Microsoft Dynamics GP for her entire 6-year tenure with Marketing Concepts / Ability Commerce. As a Microsoft Certified Business Management Solutions Specialist, Smith has provided invaluable assistance in product definition and testing for our Microsoft Dynamics™ GP integration product, Ability Financials™. Recently Smith joined the sales team at Ability Commerce to sell Microsoft Dynamics GP and Ability Financials to the direct-marketing industry.




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