Sales and Customer Service Representative

Our Contact Center is open 24 hours a day, 7 days a week. We have positions for day, afternoon and evening shifts available at any given time. Part time or full time considered. Each Customer Service Representative will have a weekend shift.

Required Skills:

• Basic computer skills including Windows based software, internet and email
• Strong written and oral communication skills
• Excellent problem solving skills
• Customer service background preferred
• Able to work at a fast pace and multi-task effectively
• Punctual, dependable, flexible

Primary Purpose:

• Handle customer calls for six different companies with efficiency
• Provide customer satisfaction
• Respond to customer needs and requests
• Follow through on outstanding issues.

Position Responsibilities:

• Handle each Customer Service issue thoroughly and accurately
• Follow up on calls that cannot be handled with one contact
• Address customer service emails
• Specialized training in at least two skill-sets
• Individual job duties that are assigned
• Answer calls related to: pricing, placing an order, verify the status of an order, etc
• Work diligently to maintain service levels

Advantages:

No outbound calling, incentive pay-out if sales goals are met, set schedule, friendly environment, and casual dress.

Great Benefit Package:

Full-time benefits include: health insurance, 401K, flexible spending or cafeteria plan, vacation and personal time, holiday incentive

To Apply:
Email resume to HR@AbilityCommerce.com

EMPLOYMENT FORMS

Employment Application 86.5 KB PDF file In PDF format requires Acrobat Reader, free from Adobe Download Acrobat Reader

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Ability Commerce is an equal employment opportunity employer. This means that employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, or any other factor protected by law.