Ability OMS

Ability OMS is a comprehensive, integrated order management system from multichannel marketing software developer Ability Commerce. This state-of-the-art software streamlines the order entry, inventory, shipping promotional and customer data process from the call center, web channel, Amazon and POS seamlessly, simplifying workflow and letting management focus on business growth. Ability Commerce’s OMS automatically detects your manual changes to the system and updates all of your sales channels and related software. The retail store, website, catalog and phone sales channels all become linked, resulting in a truly complete back-end solution. By pairing Ability OMS with Ability Commerce’s SmartSite, retailers can streamline the entire ecommerce process with just a few clicks.

Ability OMS Key Features:

• Intelligent Integration throughout your multichannel marketing software system with no manual involvement. Customer records can be changed across all sales channels and website orders are instantly pushed from the site to the order management system.
• User Friendly Interfaces makes working in the system quick and easy. Customer and product information can be input and searched quickly within the detailed easy to use screens.
• Inventory Management gives retailers status updates on number of items available in warehouse. The sales at glance option also pulls up pending sales and inventory pages let businesses group media files to help customer service reps access product information quickly.
• Customized Templates allow you to customize the software to fit your needs. While out-of-the-box solutions push users to do business their way, Ability OMS can be tweaked to fit how your business gets the job done. The structured templates will then be available for all sales channels.
• Dynamic Kits and Static Kits group several items together for easy managing and shipping of several products in one. The multiple items are interchangeable and final cost is quickly calculated for both business owners and customers.
• Personalized Items are simply created through a custom tab. Customers can customize their templates to include preferred text, colors pictures and more that will be imprinted on the product. They can also personalize the template to add any fields or categories for customized information which may be relevant for a specific vendor or product line.
• Front-end Integration allows for easy synchronization to website, eliminating information transfer problems and streamlining the entire ecommerce process in one software solution.

Ability Commerce experts are always available to help customers work through any questions or problems experienced working within the order management system.