Ability Chat for Help
Assist buyers live in your web store with Ability Chat for Help.
Chat software reduces cart abandonment and increases sales.
Increase Sales. Eliminate objections. Upsell.
- Shoppers who use live chat software for help are 3 times more likely to buy. Simple, immediate answers erase buyer objections and increase sales.
- Upsell shoppers in the e-channel with live chat, recommending companion products with live chat software. Offer promotional deals or incentives for purchasing additional items.
Reduce Cart Abandonment. Address concerns. Point to products.
- Give shoppers who are ready-to-buy instant answers, reducing buyer freeze. Direct more complex buyer questions directly from the e-channel to the call center with web chat software.
- Help buyers find exactly what they are looking for with push page. Send the customer an instant link to the product they are searching for.
Lower Costs. Reduce phone bill. Improve efficiency.
- Eliminate expensive inbound phone calls for simple customer service questions.
- Decrease the average time it takes for a service representative to handle an issue. Representatives are able to handle more than one chat simultaneously with chat software.